30-Day Money-Back Guarantee Policy
At Ecom Edge, our mission is to empower aspiring entrepreneurs with the tools, training, and support they need to build a successful eCommerce business. However, we understand that our program may not be the right fit for everyone. That’s why we offer a conditional 30-day refund policy, subject to the terms outlined below.
Please Note: While we provide a proven framework, expert guidance, and real-time mentorship, we do not guarantee profits, revenue, or business success. Your results will depend on many factors, including the effort you put in, your ability to execute, your product selection, ad performance, market conditions, and more. We do believe that if you genuinely apply the strategies and take consistent action, you should start seeing initial traction—in the form of website traffic, leads, or orders. But this does not mean we guarantee revenue or profitability.
Eligibility for the Guarantee
The guarantee is valid for 30 days from the date of purchase.
To request a refund, the following conditions must be met within 30 days of your purchase date:
- You must have completed all core modules of the program.
- You must have implemented the exact steps as taught, including:
- Product research and selection
- Website creation and setup
- Ad campaign launch (minimum 3 days of spend)
- You must have tested at least 10 dropshipping products using Meta ads exactly as taught in our program.
- This includes:
- Following our product research methods
- Using high-converting creatives based on our frameworks
- Implementing our media buying SOPs
- Maintaining recommended budgets and campaign structure
- Submitting detailed screen recordings as proof of implementation
- You must provide verifiable proof of effort and implementation. This includes:
- Screenshots of your ad manager, store analytics, and dashboard metrics (with clear dates and spend).
- Link to your live website/store.
- Screenshots showing course/module progress.
- You must submit a written explanation (minimum 300 words) detailing what you did, what didn’t work, and how you followed the course instructions.
Incomplete submissions or lack of evidence will result in an immediate rejection of your refund request.
How to Request a Refund
- Email your refund request to [email protected] within 30 days of your purchase. Your email must include:
- Your full name and registered email ID
- Your payment receipt or transaction ID
- Your home address & your phone number
- All supporting evidence as outlined above
- Your written explanation
Once submitted, our team will review your request within 7 business days. If anything is missing, you will be given 5 additional business days to provide the required information.
Review & Decision
Refunds are not automatic and are reviewed carefully by our team. If you have genuinely completed the program and implemented the strategies but still haven’t received any website traffic or order activity despite correctly implementing all strategies, we will approve your refund.
If we determine that you:
- Did not follow the program fully
- Submitted incomplete or misleading information
- Violated our terms of service (e.g., sharing access, abuse of platform)
Then your refund request will be rejected.
Terms & Conditions
- This guarantee applies only to those who have fully participated in the course and followed the outlined steps.
- Refund requests outside the 30-day window will not be eligible.
- Refunds are processed within 7-10 business days once the request is approved.
- Any payment gateway or processing fees are non-refundable.
We’re committed to your success and stand by the value of our training. If you’ve followed the system as taught and still haven’t seen any traction, we’ll do our best to support you—including a refund where justified
